FAQ

Proposez-vous le dropshipping ou l'expédition directe à mes clients ?

Non. Nous ne pratiquons pas le dropshipping : nous n'expédions pas directement chez vos clients et nous n'envoyons pas de colis en emballage neutre. Nous travaillons uniquement avec des revendeurs ...

I Am an Independent Retailer - How Can I Order from C-Création?

Independent retailers (concept stores, home decoration shops, e-commerce) order exclusively through our B2B partner platforms. We do not process retailer orders directly on this website. Our B2B Or...

I Am an Architect, Decorator or Electrician - How Can I Access Trade Terms?

C-Création offers an automatic discount program dedicated to specifiers: interior designers, decorators, electricians, project managers, and any professional required to specify or install our ligh...

I haven't received my order confirmation email. What should I do?

Sometimes our confirmation emails are redirected to spam or blocked by certain email providers, particularly for addresses ending in @orange.fr or @live.fr.If you cannot find this message, please d...